It is rare to say but you should aim to become part of a minority group of telecoms customers!

The minority we are referring to is the 15% of customers in the UK who are on the correct mobile phone packaging tariff.

Unusually, and most surprisingly, those people who currently do have the perfect phone deal don’t necessarily know that they have achieved perfection and these people run the risk of losing this “perfect deal” if they listen to the ever increasing number of sales people who promise extensive savings.

Without putting down these efforts made by sales reps, promising “substantial savings on your telecoms”, you should be wary of these sales calls. By way of example, over a period of six years working with a Road Transport Haulier, we managed to include in their telecoms package, every discount possible, every bonus structure, and every value added saving to their package. This in turn enabled us to deliver the perfect phone deal. And yes, low and behold, one afternoon, during our regular service visit and whilst sitting in his office having a coffee, our customer received a sales call from someone promising to save him money on his telecoms: guaranteeing and promising him a saving. Most surprisingly without any knowledge of what he currently had, it was fortunate  that he knew he already had the perfect deal and that any changes would result in a change in the way in which his mobile phone telephony would work and the loss of a couple of value added services which were no longer available.

Constantly businesses are encountering sales people pushing and persuading them to sign up for packages that actually provide no economic value to them whatsoever, the only beneficiaries are the sales people themselves. Remember: It is your telecoms, so make it work for you.

The amusing thing is that it may be true that another network might save you a fair chunk, or even a large chunk of money but if there is no coverage in a vital area, or they do not offer you the particular service that your company could benefit from there is absolutely no point in changing and any saving could soon be lost in continuous increases in your ongoing overheads.

Why not have a have a look at your packages? Take your landline and mobile bills, photocopy them, post them to us, fax them, or even scan them and send by email. We don’t need every page. One of the best examples we can give you is of a large multinational with some 250 handset users who had just signed up with a network directly one month prior. We were able to achieve a saving £1000 per month simply by changing the way they used the phones and tariffs.

Such hefty savings, although rare, are nearly always achievable to some degree. It is important to note that this was achieved by staying with the existing supplier, changing nothing and simply working a good deal, harder.

To quote an old adage: look after the pennies and the pound will look after themselves!

Thanks for reading,
@PeteThePhone